Categoria: Webcast

Driving Competitive Advantage through Social Customer Service: A BMC-Jive Customer Service Communities Case Study

Driving Competitive Advantage through Social Customer Service: A BMC-Jive Customer Service Communities Case Study

How do you strive for a positive customer experience and still drive down customer support costs? In this session, learn how BMC built a social community utilizing Jive Software to drive best-in-class customer support,...

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